OTC

Order cycle
1.customer sends details of order or sales dept brings order from customer.
2.Enter the order in Sales order (SO)
3.Book an SO
4.Check for ATP (Available to promise)
5. Check for CTP (Capable to Promise) and CTD (capable to deliver)
6.Schedule SOship date
7.Send SO Acknowledgement
8.Resolve SO Holds
9.Release Credit Holds (Go to SO actions tab and release hold or increase the credit amount in customers->>standard-->>profile:amount)
10.Pick material (Pick release material from Inventory)
11.Pick wave MO is generated by system and material is moved to staging
12.prepare material for shipment (Packing)
13.Load Material
14.Ship material (Send ship documentslike bill of lading,customer invoice,packing list,vehicle load sheet)
15.Generate invoice in AR AR-> setup-> Auto invoice and send it to cus.
16.customer followup (calling customer thruphone,Dunning letters etc)
17.Customer payment aganist the invoice and receive payment
18.Financial reconcilation (reconsile shipment and payment done by customer)
Order to cash life cycle contains following steps
Order Entry --> OrderBooked --> Pick release --> Ship confirm --> Auto invoice
--> invoice --> Receipt --> Bank Reconcilations

Steps in Order management
Enter the sales orderBook the sales order
Steps in Shipping exexution
release the sales order for picking
Ship confirm the sales order
Steps in Receivables
Run auto invoiceInvoiceBank Reconcilation

Technical point of o2c(order to cash) is as follows
first we setup the customer,tax category details,item details,pricing definitions,payment terms,freight terms and then only we can order the product.
for set up main base tables are
RA_CUSTOMERS,
RA_ADDRESSES,
RA_CUST_SITE_USES_ALL
then go for the order entry
here effected tables are
OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALL
flow_status_code for both tables will be 'ENTER'
then book the order
flow_status_code for both tables of
OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALLwill be 'Booked'
WSH_DELIVERY_DETAILS,
WSH_DELIVERY_ASSIGNMENTS will be going to effect.
the pick release
the flow_status_code for OE_ORDER_HEADERS_ALL will be 'BOOKED"
and flow_status_code for OE_ORDER_LINES_ALL will be 'awaiting shipping"
pick conform
flow_status_code for both tables of OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALL will be 'PICKED'
ship conform
flow_status_code for both tables of OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALL will be 'SHIPPED'
here in WSH_NEW_ASSIGNMENTS the status_code is 'CL' then the order details are conformed and otherwise it is 'Open' stage
here in WSH_DELIVERY_DETAILS the oe_interface_flag is 'Y' then the order is closed and if it is 'N' it is an error in the order line details and we need to assign line level order details
once the shipping is conformed invoice will be generated
the effected tables are RA_CUSTOMER_TRX_ALL,RA_CUSTOMER_TRX_LINES_ALL
this is O2C