Tuesday, September 29, 2015

SEPA Error "Payment profile on document is not compatible with payment format on document"

SEPA Error "Payment profile on document is not compatible with payment format on document"

1) Verify the Format used in 'Payment Process Profile' (PPP):
Navigation: Payables Manager -> Setup:Payment -> Payment Administrator -> Payment Process Profile
Query the Payment Process Profile that you using.
Go to the  'Payment Instruction Format' tab
Take note of the value in 'Payment Instruction Format' field

2) Verify the Format used in Payment Document.
Navigation: Payables Manager -> Setup:Payment -> Bank Accounts
Query and Select the Bank Account
Select the Payment Document ->  Manage Payment Documents
Take note of the value in 'Format' field

3) Verify if the Supplier have a specified format:
Navigation: Payables Manager -> Suppliers -> Inquiry
Pull up the Supplier and click Update
Click on 'Payment Details'
Click Update for the Site in question
Click on the 'Payment Specifications' tab
Take note of the value in 'Payee-specified Payment Format' field
You may clear this value if it's not mandatory for your Supplier.

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