Problem: You have access to a responsibility in Oracle, but the page just does not seem to load or you get an error
Issue: You have an incorrect version of Java running on your machine.
For Oracle EBS, we recommend Java 6 Update 31 to be installed on your machine.
To check to see which versions of Java are currently on your machine and uninstall the incorrect versions:
1) Open the control panel (Start > Control Panel)
2) Click Add/Remove Programs or Programs/Features
3) Wait for the list of programs to populate (should take a few seconds)
4) Scroll down until you see Java (if you do not see any version of Java, proceed to the step titled, How to install Java 6 Update 31 on your machine.
5) Check to see if you have Java(TM) 6 Update 31 by publisher Oracle version 6.0.310 in this list.
6) If you have other versions of Java (example Java(TM) 6 Update 35), uninstall those (not Java(TM) 6 Update 31.
7) If Java(TM) 6 Update 31 is not listed, but others are uninstall those so there is no version of Java on your machine.
How to install Java 6 Update 31 on your machine:
1) Open Internet Explorer
2) Type http://www.oldapps.com/java.php?old_java=7272?download in the address bar.
3) A prompt should appear at the bottom of the screen that says “Do you want to run or save jre-6u31-windows-i586-s.exe (16.4 MB) from download.oldapps.com? This type of file could harm your computer.
4) Click Run
5) Wait for the program to download.
6) Close all browsers (Internet Explorer, Firefox, Chrome) before continuing
7) A box titled “Java Setup - Welcome” should appear.
8) Click Install >
9) Wait for the installer to finish and click Close.
10) To verify successful installation, follow the steps in the previous section.
How to configure Java 6 Update 31 on your machine:
1) Open Control Panel
2) Double-Click Java (32-bit)
3) Click the Advanced tab
4) Choose the + next to Java Plug-in
5) Ensure this is unchecked
6) Click the + next to Security (not the Security tab)
7) Click the + next to General
8) Ensure the last 3 items are checked
9) Press OK.
Test in Oracle to verify that it is working.
Issue: You have an incorrect version of Java running on your machine.
For Oracle EBS, we recommend Java 6 Update 31 to be installed on your machine.
To check to see which versions of Java are currently on your machine and uninstall the incorrect versions:
1) Open the control panel (Start > Control Panel)
2) Click Add/Remove Programs or Programs/Features
3) Wait for the list of programs to populate (should take a few seconds)
4) Scroll down until you see Java (if you do not see any version of Java, proceed to the step titled, How to install Java 6 Update 31 on your machine.
5) Check to see if you have Java(TM) 6 Update 31 by publisher Oracle version 6.0.310 in this list.
6) If you have other versions of Java (example Java(TM) 6 Update 35), uninstall those (not Java(TM) 6 Update 31.
7) If Java(TM) 6 Update 31 is not listed, but others are uninstall those so there is no version of Java on your machine.
How to install Java 6 Update 31 on your machine:
1) Open Internet Explorer
2) Type http://www.oldapps.com/java.php?old_java=7272?download in the address bar.
3) A prompt should appear at the bottom of the screen that says “Do you want to run or save jre-6u31-windows-i586-s.exe (16.4 MB) from download.oldapps.com? This type of file could harm your computer.
4) Click Run
5) Wait for the program to download.
6) Close all browsers (Internet Explorer, Firefox, Chrome) before continuing
7) A box titled “Java Setup - Welcome” should appear.
8) Click Install >
9) Wait for the installer to finish and click Close.
10) To verify successful installation, follow the steps in the previous section.
How to configure Java 6 Update 31 on your machine:
1) Open Control Panel
2) Double-Click Java (32-bit)
3) Click the Advanced tab
4) Choose the + next to Java Plug-in
5) Ensure this is unchecked
6) Click the + next to Security (not the Security tab)
7) Click the + next to General
8) Ensure the last 3 items are checked
9) Press OK.
Test in Oracle to verify that it is working.
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