Monday, March 25, 2013

When clicking on the View Output button, the window opens up and disappear immediately

Problem Symptoms/Problem Statement:
Concurrent request completes normal.
Blank fade on the concurrent request window, which is a result of windows, opens and disappears automatically in
fraction of second after pressing the View Output button.
Report Completed Successfully but unable to view output.
When clicking on the View Output button, the window opens up and disappear immediately.

Steps To Reproduce:
Run the Report click on the View Output button, the window opens up and disappears.

Cause
It is due to Internet Explorer security Options.

Solution
To implement the solution, please execute the following steps:

Internet Explorer>Security Options>Tools>Internet Options> Security> Custome Level
1. Automatic Prompt for File Download- Should be Enable
2. File Download-Should be Enable.

2 comments:

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